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Crantor

Ensemble Machine Learning Finance

Privacy Policy

Your privacy matters to us. Here's how we protect and handle your personal information.

Last Updated: March 15, 2025

Introduction and Data Controller

Crantor ("we," "our," or "us") operates the website pittaminds.biz and provides ensemble machine learning methods education in finance. We are committed to protecting your privacy and ensuring transparent handling of your personal data in compliance with the General Data Protection Regulation (GDPR) and German Federal Data Protection Act (BDSG).

As the data controller, we are responsible for determining how and why your personal data is processed. Our registered address is Altdorfstraße 58, 79312 Emmendingen, Germany. You can reach our privacy team at contact@pittaminds.biz for any privacy-related questions or concerns.

Information We Collect

We collect different types of information to provide and improve our educational services. This includes information you provide directly to us and information we collect automatically through your use of our platform.

Personal identification information including name, email address, and phone number when you register or contact us
Educational background and professional experience when you apply for our programs
Technical information including IP address, browser type, device information, and operating system
Usage data such as pages visited, time spent on site, and interaction with our content
Communication records including emails, chat messages, and support tickets
Payment information processed securely through third-party payment processors

Legal Basis and Purpose of Processing

Under GDPR, we process your personal data based on several legal grounds depending on the specific purpose. We want to be completely transparent about why we need your information and how we use it.

For contract performance, we process data necessary to provide our educational services, manage your enrollment, and deliver course materials. This includes processing your registration details and tracking your progress through our programs.

Based on legitimate interests, we analyze website usage to improve our platform, conduct research on learning effectiveness, and send relevant educational content that might interest you. We carefully balance these interests against your privacy rights.

With your consent, we send marketing communications about new courses and industry insights. You can withdraw this consent at any time without affecting other processing activities.

Data Sharing and Third Parties

We believe in minimizing data sharing while ensuring you receive the best possible educational experience. We only share your information when necessary and with trusted partners who meet our privacy standards.

Our learning management system providers help deliver course content and track your educational progress. These partners are bound by strict data processing agreements and can only use your data for the specific services they provide to us.

Payment processors handle financial transactions securely, but we never store your complete payment card details on our servers. Communication service providers help us send important course updates and respond to your inquiries efficiently.

We may share anonymized, aggregated data for research purposes or industry reports, but this data cannot be used to identify you personally. In case of legal requirements, we may disclose information as required by German or EU law.

We never sell your personal data to third parties. Any data sharing is strictly limited to providing and improving our educational services.

Your Privacy Rights Under GDPR

As a resident of the EU, you have comprehensive rights regarding your personal data. We've made it easy for you to exercise these rights and will respond to your requests promptly.

Access and Portability

Request a copy of all personal data we hold about you in a structured, commonly used format. You can also ask us to transfer this data directly to another service provider.

Correction and Completion

Update incorrect information or ask us to complete incomplete data. You can often make these changes directly in your account settings.

Deletion and Erasure

Request deletion of your personal data when it's no longer necessary for our services or when you withdraw consent for its processing.

Processing Restrictions

Limit how we process your data while we investigate accuracy concerns or assess the legitimacy of processing activities.

Data Security and Retention

Protecting your personal data is fundamental to how we operate. We implement comprehensive security measures including encryption, access controls, and regular security audits to safeguard your information against unauthorized access, alteration, or disclosure.

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected. Account information is kept for the duration of your relationship with us plus seven years for legal compliance. Usage data is typically retained for two years unless longer retention is required for legitimate business purposes.

When data reaches the end of its retention period, we securely delete or anonymize it using industry-standard practices. Our data deletion procedures ensure that information cannot be reconstructed or accessed after removal.

International Data Transfers

While our primary operations are based in Germany, some of our trusted service providers may be located outside the European Economic Area. When we transfer your data internationally, we ensure adequate protection through appropriate safeguards.

We use Standard Contractual Clauses approved by the European Commission and work only with providers who demonstrate adequate data protection standards. All international transfers are documented and monitored to ensure ongoing compliance with GDPR requirements.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. Essential cookies are necessary for basic website functionality, while optional cookies help us understand how you use our platform.

You can manage your cookie preferences through your browser settings or our cookie management tool. Disabling certain cookies may affect some website features, but will not prevent you from accessing our main educational content and services.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or service offerings. When we make significant changes, we'll notify you through email or prominent website notices before the changes take effect.

We encourage you to review this policy regularly to stay informed about how we protect your privacy. The "Last Updated" date at the top of this page indicates when the most recent changes were made.

Contact Our Privacy Team

Questions about this privacy policy or how we handle your data?

Email us at contact@pittaminds.biz

Write to us at: Altdorfstraße 58, 79312 Emmendingen, Germany

Call us at: +49 228 4464 0318